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Payment for your new travelcard.

If you order your new travelcard with an order form, you can select whether you wish to pay by invoice and payment slip or with a credit card. Alternatively, you can order your travelcard in the SBB Ticket Shop and pay there with a PostFinance debit card, a credit card or a Reka card. If you would like a personal consultation, please visit a sales outlet. There you can pay with any of the usual payment methods.

You can pay for your new travelcard with the following credit cards:

  • Visa (incl. prepaid card)
  • Mastercard (incl. prepaid card)
  • American Express
  • Diners Club International

You can order your travelcard online in the ticket shops and pay by credit card, or complete an order form or order it at a sales outlet. Please note:

  • The credit card must be issued in the name of the contractual partner.
  • The credit card will be debited immediately after the order is received.

We will send the invoice and the payment slip to you by post. Please note:

  • You must place your order at least ten days before the start date of your travelcard. Otherwise, the order with invoice will not be processed and will be returned to you.
  • We will send the invoice separately, not together with the SwissPass travelcard. You must pay before the first day of validity, otherwise a payment reminder will be sent to you.

At the sales outlet you can pay by Maestro card, PostFinance card, credit card, Reka cheque, voucher or in cash.

Payment of subsequent invoices (for an additional travelcard period)

We will send you an invoice before automatically renewing the travelcard. If you no longer require the travelcard, you then have sufficient time to cancel it. If you do not cancel it, you agree to extending the use of your travelcard and are obliged to pay the invoice on time. There are many ways to do this.

The e-bill service provided by the Swiss financial institutions allows you to pay even more easily and conveniently. We will send the e-bill to the invoice mailbox of your e-banking account. This means that you do not need to scan in the payment slip but can simply check the invoice and approve the payment with a few mouse clicks. To receive e-bills, log in to the e-banking software provided by your financial institution and register with SBB under the e-bill/biller menu option.
Please note: If you pay by e-bill, we will not send any further billing information by post or e-mail. We recommend that you register for a reminder at swisspass.ch under the personal settings in the “Contact” section. Then you will be reminded in good time of the cancellation date for your travelcard by e-mail or text message.

Further information about e-bills Subscribe to e-mail or text message reminders of the cancellation date

We will send an e-mail to the travelcard contract holder as soon as the invoice is available in the customer account on swisspass.ch. There you will find all the information on how you can pay with online banking.
You can register to have invoices sent by e-mail under the personal settings in the "Contact" section.

Activate invoicing by e-mail
Direct debit order and DebitDirect.

With a direct debit order through a bank or with DirectDebit through the Swiss Post Office, the cost of the travelcard will automatically be debited to your account on the payment date unless you give notice by the cancellation date. Simply complete the direct debit or DebitDirect form. If you choose direct debit payments (via a bank) please send the signed form to your bank. If you would like to pay using the Swiss Post Debit Direct service, please send the signed form to SBB AG Passenger Division, c/o SBB Finance, Poststrasse 6, 3000 Berne 65. Before automatically extending the travelcard, we will notify you by post or e-mail that we are debiting the account.

Direct debit / DebitDirect form

Invoice by post.

We will send you the invoice and the payment slip by post.

Other options.

At the sales outlet you can pay by Maestro card, PostFinance card, credit card, Reka cheque, voucher or in cash.