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Payment of subsequent invoices (for an additional travelcard period)

We will send you an invoice before automatically renewing the travelcard. If you no longer require the travelcard, you then have sufficient time to cancel it. If you do not cancel it, you agree to extending the use of your travelcard and are obliged to pay the invoice on time. There are many ways to do this.

The e-bill service allows you to pay even more easily and conveniently. The invoices are received directly by your e-banking system. You no longer need to scan or type out payment slip details but check your invoice directly in your e-banking system and authorise the payment with just two clicks.

It's as simple as this:

Log into e-banking

You log into your bank’s e-banking service in the usual way.

Activate eBill

Choose the menu item “eBill” and activate SBB as invoice issuer.

Enter customer no.

Enter your customer number, which you will find on the front of your SwissPass.

Pay invoice

From now on, you will receive our invoices directly in your e-banking system and can authorise and settle them with two clicks.

Please note: If you pay by eBill, we will not send any further billing information by post or e-mail. This applies to all travelcard invoices from SBB. We recommend going into swisspass.ch and changing your personal settings in the “contact channel” area to activate the reminder feature. Then you will be reminded of the cancellation date for your travelcard by e-mail or text message in good time.

It’s worth switching to eBill:

Easy

Your invoices are received electronically by your e-banking system.

Fast

You check the bill and authorise it with just two clicks and adjust the execution date or – if something is incorrect – reject the payment.

Reliable

Invoices come straight into your e-banking system without making any detours, thus protecting you from spam or phishing attempts.

Environmentally friendly

Using eBill saves on waste and transport movements and thus reduces CO2 emissions.

We will send an e-mail to the travelcard contract holder as soon as the invoice is available in the customer account on swisspass.ch. There you will find all the information on how you can pay with online banking.
You can register to have invoices sent by e-mail under the personal settings in the "Contact" section.

Activate invoicing by e-mail
Direct debit order and DebitDirect.

With a direct debit order through a bank or with DirectDebit through the Swiss Post Office, the cost of the travelcard will automatically be debited to your account on the payment date unless you give notice by the cancellation date. Simply complete the direct debit or DebitDirect form. If you choose direct debit payments (via a bank) please send the signed form to your bank. If you would like to pay using the Swiss Post Debit Direct service, please send the signed form to SBB AG Passenger Division, c/o SBB Finance, Poststrasse 6, 3000 Berne 65. Before automatically extending the travelcard, we will notify you by post or e-mail that we are debiting the account.

Direct debit / DebitDirect form

Invoice by post.

We will send you the invoice and the payment slip by post.


Other options.

At the sales outlet you can pay by Maestro card, PostFinance card, credit card, Reka cheque, voucher or in cash.

Payment for your new travelcard.

If you order your new travelcard with an order form, you can select whether you wish to pay by invoice and payment slip or with a credit card. Alternatively, you can order your travelcard in the SBB Ticket Shop and pay there with a PostFinance debit card, a credit card or a Reka card. If you would like a personal consultation, please visit a sales outlet. There you can pay with any of the usual payment methods.

You can pay for your new travelcard with the following credit cards:

  • Visa (incl. prepaid card)
  • Mastercard (incl. prepaid card)
  • American Express
  • Diners Club International

You can order your travelcard online in the ticket shops and pay by credit card, or complete an order form or order it at a sales outlet. Please note:

  • The credit card must be issued in the name of the contractual partner.
  • The credit card will be debited immediately after the order is received.

We will send the invoice and the payment slip to you by post. Please note:

  • You must place your order at least ten days before the start date of your travelcard. Otherwise, the order with invoice will not be processed and will be returned to you.
  • We will send the invoice separately, not together with the SwissPass travelcard. You must pay before the first day of validity, otherwise a payment reminder will be sent to you.

At the sales outlet you can pay by Maestro card, PostFinance card, credit card, Reka cheque, voucher or in cash.